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  Iona Kent and South East – Accredited Centre Independent Organisation for Needs Assessments


The following are members of the Iona team:

Norma Kitson (Assessment Centre Manager)
BA (HonsBA (Hons) PGCE PGCert (SpLD) RSA-CELTA AMBDA (FE/HE) Student with pile of books

James Hitchins
(Joined Iona 2005)
BA English RNIB Cert. Braille RCM Cert.Vis.Imp Candidate for MA – Philosophy. Music Disability Project Officer, Trinity College of Music
Assessor for Iona, Royal Academy of Music and Trinity College of Music.

Liz Hughes
(Joined Iona 2007)
BA., MSc Mental Health (Dist), HE Dip Counselling (Merit), PGCE (Post Compulsory Education), T Dip IT,MBACP, FCIPD
Iona Kent and South East Assessor and Mental Health Adviser

Lynne Regan
(Joined Iona 2009)
BA (Hons) Humanities, BSc (Hons) Psychology, MEd, Dip ELS, Adv Dip Ed, PGDPSE
Iona Kent and South East Assessor and Disability Adviser/Student Support Coordinator (University of Kent)

Robert Lenton
(Joined Iona in 2012)
BA, Philosophy, MA Philosophy, University of Sussex.
Iona Kent and South East Assessor

Anna Kitson
(Joined/trained with Iona 2008)
BSc (Hons) Sports Science; Project Management Prince2 Practitioner, CACPD BSL Level 1 and 2, Signature BSL NVQ Level 3 and 6.
Iona Kent and South East, Registered British Sign Language Interpreter (TI) NRCPD Registration ID: 1013649

Jonathan Kitson (Joined/trained with Iona 2009)
Iona Kent and South East, OU & RNIB/Action for Blind People Assessor


Iona Office Staff

The following are also members of the Iona team:

Hazel Ainslie – Administrator / Assistant to Centre Manager
(Joined Iona 2010)

Hazel was born and brought up in Kenya, speaks Swahili fluently and has a strong affinity with Africa - a place she returns to every year. Having gained her Pitmans and RSA typing and shorthand qualifications, a BHSAI Riding Instructor, Hazel has worked as a PA, Safari guide, cook and also in the retail sector.

In 2008 Hazel gained her CELTA qualification (teaching English as a foreign language to adults) and has worked with children and adults from a wide variety of countries. Since joining IONA in 2010, Hazel has observed assessments, completed Quality Assurance training and been involved in the organisation of several DSA-related Symposiums and AT training sessions.

Hazel’s range of experience has made her very flexible in her approach to work. She is now well versed in the intricacies, sensitivities and regulations associated with the DSAs and has a wealth of experience dealing with student queries and liaising with parents, students, educational and DSA-related organisations, such as NADP, NNAC, Funding Bodies and Further / Higher Educational Establishments. 

Sarah Mulvaney - Assessment Co-ordinator
(Joined Iona 2011)
BA (Hons) Analytical Science; NEBOSH General Certificate in Occupational Health & Safety

Sarah is originally from a research science and quality audit background.

As well as holding a BSc (Hons) in Analytical Science, Sarah holds many diplomas including an HNC for Applied Biology, a General Certificate in Occupational Health & Safety (NEBOSH) Managing Safety Certificate (IOSH); Lean Sigma Yellow Belt and Pitman Training Qualifications in Microsoft Office Plus. In addition Sarah holds Diplomas in Secretarial, Medical Secretarial; Legal Secretarial; Executive PA; Business IT with HR; Accounting Technician and Office Management.

Before joining Iona, Sarah worked for GlaxoSmithKline (GSK) in Quality Assurance. Over a period of eighteen years, Sarah rose to become Senior Quality Officer for the company. During that time she was a T&G Union Safety Representative and also a founder member of the onsite Ergonomic Improvement Team, carrying out Risk Assessments for COSHH, Manual Handling and General Operations and helping in improvement initiatives for workplace design and lifting technology implementation.

After leaving GSK, Sarah acted as PA to the Managing Director for a computer repair company. It was there she acquired extensive technical knowledge and understanding of computers and technical problems and was able to advise customers repair options and costs.

Since joining Iona in December 2011, Sarah has obtained in-house accreditation in quality assurance, has attended DSA-related training sessions, which include extensive AT training and has been involved in the organisation of several Iona events. As a committed life-long learner, Sarah has continued with her studies and research to gain an understanding of the medical conditions, physical and learning difficulties faced by students in Higher Education.

Sue Lade – Quality Assurance (Joined Iona 2006)

Sue took a degree in Mathematics at Edinburgh University and worked for some years in the Financial Sector of the City of London before moving to Kent. For a while she taught EFL to foreign students, before moving into the educational sector as secretary, and latterly administrator, in a private school for dyslexic children. In the course of her work Sue has prepared many books, papers and reports on dyslexics as well as working with them every day, and has a thorough knowledge of the problems they encounter.