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Iona Kase Homepage

University of Kent Campus
Canterbury Innovation Centre, University Road,
Canterbury, Kent, CT2 7FG

Tel: 01227 811813
or 01227 211070
Text: 07742 188458
Email: martha@iona-kase.co.uk

Testimonials

July 2017

Iona has been nothing but exemplary. I have never had an appointment booked so quickly and hassle free.
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"Everyone, from the receptionist on the phone to my assessor, were the most understanding people who had clearly been trained to deal with various disabilities. I could contact them at almost anytime of the day and when I was confused they were patient. They are relaxed and supportive when it comes to paperwork which I found very refreshing. All of the above is a direct result of the incredible dedication of the entire team, who do their "best" to ensure every child receives the support they need.

Christine Bordean "


July 2nd 2017

When it comes to getting the help and support I need to combat my difficulties and ensure that I have the help I need to make life easier at university, I wouldn't know where to start and I wouldn't know what to do to make sure I get the best deal.
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"I was Told to go with IONA by my grandmother and after reaching out to them I found out that the whole process would be easier than I thought or at least they made it that way. The staff were all very attentive and responsive to me, not only in person but also in dealing with an unorganised 21 year old and they showed great patience and encouragement when it came to getting the documents and information from me.

When I went in for the assessment I was met with a very welcoming man named Jonathon. He was creating a great connection between allowing me to relax and comfortably talk through the issues that may arise at uni with my difficulties. I received very quick responses following the assessment and was also encouraged to reply with things that I may have missed with Jonathan, which was great as there were somethings that came to mind later on. Not only have I received the necessary support I was also given great tips to make the simpler struggles easier too.

I couldn't recommend highly enough.

Sam Black "


July 1st 2017

Dear Norma, Last year at about this time I achieved an ambition that I have had since the time that I was 16 years old, but as those of my age will remember, a degree at that time was in the hands of those that could afford such things. That is unless you happened to be one of those people with the intellectual capacity of a Steven Hawkins and were picked out from the many.
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"With life getting in the way and a need to find work education went on the back burner. I lost my sight in 1990, the cause being Diabetes, needless to say although it was a shock to me, my employer of that time helped me to continue working, even though I was much slower than everyone else.

The real turning point was when I retired. My wife had her own plans for retirement and I didn't feel that we would be compatible for long if I got in the way of her ambitions. So, it was that I decided to renew a long forgotten goal of achieving my own ambition of a Degree. That is where your organisation came in, recommended by The DSA, you made an appointment to see me at home along with a colleague. You arrived spot on time explained all the help that was available and while my wife went off to make tea for us all, you showed me some of the equipment available.

From that moment on your services have been invaluable and throughout the many Modules, you and your colleagues have been there. During that time, my PC was deemed useless by Microsoft, being that it ran on Windows XP, which they deemed as being out of date. You came to the rescue, in that you persuaded the DSA to supply me with a more up to date version. Similarly, when the Stream Reader proved to be too complicated because the buttons on it were flush with the reader, you provided me with one that had buttons that stood proud of the machine and made it much easier to work.

So thanks for all the support with the various equipment that you recommended , although, over time as my sight became worse, you have not stood in the way of achieving my original goal, while about half the equipment that I started off with has had to be changed , Zoomtext for Jaws, Victor Stream Reader for the original one and the PC for one that was special adapted to my requirements and the support of your organisation and the DSA, I am now the proud bearer of a Bachelor of Arts in History at the Open University.

One other bonus of you making it possible to attend the OU, is that I and my study buddy are now bosom buddies and it is always useful to have A Magistrate on my team. Many thanks for all the help and assistance and should anyone in the same boat contact me, I will be happy to recommend the services of both yourself and the staff of IONA.

With kind regards,

Andrew Emmett BA Open University "


June 2017

Just wanted to let you know, the assessment with Jonathan went really well. He was a great person, very approachable, who made the meeting seem relaxed rather than stressful.
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"I must say, the help he has suggested for James is amazing and I'm truly grateful. It's made me feel so much more confident about my son being away from home and facing the biggest challenge of his life so far, in going to university.

I'm very grateful to you and your team.

With thanks and best wishes,

Nichola Ross "


I have recently had experience, as a parent of a child with Asperger's Syndrome, of Iona carrying out an assessment and then recommendations prior to her attending University. I found the service they provided to be outstanding.
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"Initially, I was reluctant to have my daughter assessed as I was concerned it would be a stressful process for her. I was put in touch with Norma Kitson through the Connexions service. From the start, Norma was supportive and managed to address my anxieties. Communication was superb and time lines were adhered to.

The assessment process itself was made to be enjoyable and totally stress free. It was a completely different experience to the one my daughter and I had anticipated. The venue and process were wholly appropriate and convenient, with the result that the assessment was completed quickly and thoroughly.

I now have a completely different opinion of the assessment process following my experience with Iona Kent and SE, and would have no hesitation in contacting them in the future.

Regards

Irene Stone "


Hi Norma I just want to say THANKYOU, THANKYOU, THANK YOU.
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"I was nervous when I came to see you because I knew I needed a lot of equipment to help me start at university, if I was to do what I wanted. Being partially sighted had been such a problem for me during my school years but, I actually enjoyed the assessment, you listened, you understood, and for the first time the assessment wasn't a hassle.

I started at university feeling a little more confident, knowing I had your support and the support of the South-East Assessment Centre (Iona).

It took a lot of hard work but, I have just finished my 4 year degree course at university studying Computer Science and have achieved a First Class Degree with Honours.

Thank you so much for believing in me Norma.

Craig Regan "


Our son has recently completed the Disabled Student Allowance Assessment of Needs procedure that was carried out by the Iona Kent and South-East Assessment Centre on behalf of our Local Authority.
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"We found the whole experience helpful, caring and supportive. We truly believe it has given our son the best start in helping him to achieve his academic goals. We have no hesitation in recommending the professional service provided by the Iona Kent and South East Assessment Centre to others facing the transition into higher education.

Mr and Mrs B Greenfield "


Four years ago, my Son was assessed at KaSE (Now 'Iona') by Norma Kitson. He is partially sighted, with other associated problems, and had always been perturbed with assessments/reviews during his time at school. We went to see Norma thinking here we go again, but to our delight Craig actually found some-one who would listen to his problems and was willing to help him with his needs.
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"The assessment process went very smoothly and the equipment he needed to access his chosen course at university arrived in plenty of time. Last year Craig had cause to contact Norma again as the course content changed and Iona was able to assist him further.

I would personally like to thank Norma and the whole of Iona Kent and South-East Assessment Centre for their professionalism and understanding, as without their help Craig would never have been able to achieve his full potential. I would have no hesitation in recommending this particular service to others in the same situation as my Son.

Kind Regards

Linda Parker "


Hi Norma I would like an opportunity to say many thanks and all of your staff. I received excellent support and service during my needs assessment and all the time during my undergraduate programme.
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"During my undergraduate programme I was reassured from IONA that I will be supported and I was supported. Your support did ease my stress all the time. I could not even imagine my good degree without your help and support. I give credit to IONA for my good results all the time for understanding my needs and supporting me accordingly.

IONA assessment centre means excellence, support and understanding for me.

Neha LLB (Law) "


To whom it may concern. I thought that by writing this, it may help other people with similar concerns or worries about their disability, that coming to the assessment centre isn't so bad.

All my childhood education I was told I was stupid and wouldn't concentrate, the usually things. I hated school and the whole education route. I learnt to deal and cope with my dyslexia in the adult world and covered it up. As you know, you learn to adapt to the problem.
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"At the age of 31, I decided if I really wanted to become a children's nurse, after having my children in intensive care unit, and having worked at Great Ormond Street hospital, I would have to face the whole education route again, and this wasn't easy. It wasn't easy having to admit to university I had dyslexia and was even harder going for the educational assessment to get it formally diagnosed, as it was so long ago it was done. It was hard seeing and realising how much my dyslexia affected my life, as this test was design to bring it all to the surface, even for adults who learnt to cover it up.

The next step was going to the needs assessment at IONA, where I met Norma. I am not an easy person to talk to about my struggles or how my dyslexia affects me, as I have had such bad experiences in past with teachers telling me am stupid and won't amount to anything as an adult. Norma was so different. She gave me the tools to complete my course and actually knew what I needed. She helped with my confident and made me believe I could complete this course with the right help and guidance. I am now in my last six months at Canterbury University doing children's nursing, without the whole assessment, equipment and allowances put in place I wouldn't be nearly finished today and finally finishing my dream and doing a job I want to do.

None of this would have been possible if it wasn't for Norma and her team.

All I am saying is I know it's hard to admit you need help, but it's not so bad going through the process and you are entitled to the help and allowances to get you through your course. There is no reason why you should let your disability or learning difficulty get in the way of this. Norma didn't just help me the once, she was there for the whole course; even when I had be reassessed for ADHD. I really just want to say thank you for all that you have done and for giving me the tools to complete my course, without you and your centre I believe this wouldn't have been possible, and I would have given up like I have done in the past.

Thank you, a very grateful mature student Hayley, for helping me complete my dream."


I have just been awarded a 2:2 BSc Honours degree through the Open University. I am a dyslexic student and I would just like to express my gratitude to IONA for their support in assessing my study needs.
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"IONA suggested programs such as Dragon and Inspiration and through the completed needs assessment; they ensured that the study support and equipment recommended was put forward to the DSA. Without this support my studies would not have progressed, I found the support from an identified one to one dyslexia tutor was invaluable in helping me to structure my thoughts and assisting with proof reading of assignments.

I am planning to continue with my studies at postgraduate level and following a change in my university next year, I have approached IONA to reassess my needs for the next stage of my educational journey towards teaching. - Jeni"


Hi Norma,
I would like my testimonial to be added to the few I have read in relation to your wonderful service.
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" Someone must have been looking over me when I came across your name from a huge list of assessment centres. Prior to starting university I struggled academically however, I continued to work hard to gain the qualifications needed to get into university (at 40yrs of age) in order to pursue my chosen career.

For once in my life someone believed in my difficulties and recognised me as worthy with the potential to do well. I have dyslexia and Norma gave me the tools to do my academic studies. I am in my final year now and have been confident to face the challenges. I have always struggled with coming to terms with being dyslexic and have not told many members of my family and friends through the fear of stigma. Perhaps this testimonial will encourage others to get assessed where they can also start to believe THEY CAN achieve and get on with the correct support and equipment in place.

I send my personal thanks to Norma Kitson who has opened a door for me - one I shall never forget. - Sandra"


To Whom It May Concern:
Re: Iona Kent and Kent and South East Assessment Centre
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" I have had a number of professional contacts with the above named organisation. Initially, I was asked to give a lecture, in my role of an Educational Psychologist, to one of their training days. Subsequently, I invited Norma Kitson to give a lecture and workshop to a conference of Educational Psychologists that I organised yearly.

In all cases, Iona has demonstrated itself as a professional, well informed and helpful organisation. In particular, the comments received about the DSA for the Educational Psychologists' Conference were very well received and I would certainly endorse their good practice.

Dr Michael Thomson - Principal of East Court School/Chartered Educational Psychologist"